The CRKBO (Dutch “Centraal Register Kort Beroepsonderwijs”) is the Central Register for Short Vocational Education. Admittance into this register is exclusive to educational institutions that operate within the quality code and regulations set forth by the Dutch government for tax legislation and within the European Union guidelines for quality vocational education. Registration only occurs after an institution successfully passes an audit by an independent body designated by the Dutch government (the CPION – Centrum Post-Initieel Onderwijs, or Center for Post-Initial Education). The audit is based on the code of conduct of the Dutch Council for Training & Education (NRTO). Any institution registered with the CRKBO is required to operate under qualitative codes & regulations and therefore must set itself apart from other institutions.
Global NLP Training, through its legal entity, Concept Indigo Limited, passed the audit on all counts upon its first application.
CRKBO Audit Requirements
The institution must work with qualified experts in the field, who are adequately trained in didactical skills as well as in content.
Written and verbal marketing and sales as well as informational materials, including but not limited to the institution’s website and brochures, must be accurate.
Course study materials & manuals are reviewed to make sure they are of an appropriate standard for the training programs offered.
The institution must take appropriate measures of care and operate (within reason) in the best interest of the student. There is full transparency regarding terms and conditions, conditions for payment, cancellations, registration requirements, course requirements, level of difficulty, etc.
The institution must provide timely and accurate answers to any inquiries of an administrative nature, and must be run in an organized manner in terms of administration and materials.
The institution must offer assurances that it operates legally in terms of conduct, procedures for complaint, etc. This includes the possibility of filing an appeal with a designated independent body and the refund of payment within set time frames.
Global NLP Training operates under the principles of fairness and reason.